Privacy Policy
Last Updated: September 2026
At Austa Painting & Decorating (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Property address
- Information submitted through contact forms
- Any information you voluntarily provide when requesting a quote or contacting us
Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Pages visited and time spent on our website
2. How We Collect Information
We collect information when you:
- Submit a contact form
- Request a quote
- Call, email, or otherwise communicate with us
- Browse our website
- Interact with our advertisements or social media pages
3. How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Provide painting and decorating services
- Schedule appointments and site inspections
- Improve our website and customer experience
- Send service-related communications
- Comply with legal obligations
- Protect against fraud and unauthorized activity
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyze website performance.
We may use services such as:
- Google Analytics
- Google Ads
- Meta (Facebook) Advertising Services
These services may collect anonymous usage information to help us understand how visitors use our website and improve our marketing efforts.
You may disable cookies through your browser settings; however, some parts of the website may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Trusted service providers assisting us in operating our business
- Website hosting and technology providers
- Marketing and advertising partners
- Government authorities when required by law
Any third parties receiving your information are required to maintain its confidentiality and security.
6. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party sites you visit.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.
To make such a request, please contact us using the details below.
9. Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion of information
- Withdrawing consent where applicable
- Making a privacy complaint
10. Children’s Privacy
Our services are not directed toward children under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Austa Painting & Decorating
Email: info@austapainting.com.au
Phone: 0728122156
Website: www.austapainting.com.au
